Privacy Policy
Effective Date: August 1, 2026
Last Updated: August 1, 2026
Watches of Charlotte respects your privacy and is committed to protecting the personal information you choose to share with us.
As a luxury timepiece advisory firm, our relationships are built on trust, discretion, and transparency. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, inquire about a timepiece, request sourcing assistance, sell or consign a watch, or otherwise interact with Watches of Charlotte.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
We may collect personal information that you provide directly to us, including:
We may also collect certain information automatically when you visit our website, including:
This information helps us understand how visitors interact with our website and improve the digital experience we provide.
We use personal information to provide a secure, informed, and professional client experience.
We may use your information to:
We do not use your information to create unnecessary pressure, artificial urgency, or indiscriminate marketing. Our communications are intended to support informed decisions and trusted advisory relationships.
Watches of Charlotte does not sell your personal information in the traditional sense.
We may share information only when necessary to operate our business, protect our clients, complete a transaction, or comply with legal obligations.
We may share information with:
Service providers are expected to use personal information only as needed to provide services to Watches of Charlotte.
Our website may use cookies and similar technologies to support site functionality, improve user experience, analyze traffic, and understand how visitors engage with our content.
Cookies may help us:
You may be able to control cookies through your browser settings. Disabling cookies may affect some website features.
If we use advertising pixels, retargeting tools, or similar technologies, those tools may collect information about your activity on our website and other websites. Where required by law, we will provide appropriate notice and opt-out options.
If you provide your email address or phone number, we may contact you regarding your inquiry, transaction, sourcing request, consignment, or relationship with Watches of Charlotte.
We may also send occasional updates, educational content, market commentary, or information about available timepieces. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Transactional or relationship-based communications may still be sent when necessary.
If you communicate with Watches of Charlotte by text message, we may use your phone number to respond to your inquiry, coordinate a transaction, provide updates, or continue a client conversation.
By providing your phone number and communicating with us by text, you consent to receive text messages related to your inquiry or relationship with us. Message and data rates may apply.
You may request that we stop sending text messages at any time.
Luxury timepiece transactions often involve high-value assets and sensitive information. We may use personal information to verify identity, confirm transaction details, assess risk, prevent fraud, and protect both clients and Watches of Charlotte.
This may include reviewing submitted information, confirming ownership details, coordinating secure payment or shipping procedures, and retaining records related to transactions.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Retention periods may vary depending on the type of information and the nature of the relationship or transaction.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. While we take privacy and security seriously, we cannot guarantee absolute security of information transmitted through our website, email, text message, or other digital channels.
For sensitive transaction details, we may recommend more secure communication methods when appropriate.
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
To submit a privacy request, contact us using the information listed below.
We may need to verify your identity before fulfilling certain requests. We will not discriminate against you for exercising applicable privacy rights.
Certain U.S. state privacy laws may provide additional rights to residents of those states. These rights may include access, correction, deletion, portability, opt-out rights related to targeted advertising or certain data sharing, and the right to appeal a denied request.
If these laws apply to your interaction with Watches of Charlotte, we will respond to eligible requests in accordance with applicable legal requirements.
California residents may have additional rights under the California Consumer Privacy Act, as amended. If applicable, California residents may request information about categories of personal information collected, sources of information, purposes for collection, categories of third parties with whom information is shared, and specific pieces of personal information maintained.
If Watches of Charlotte engages in activity legally considered “selling” or “sharing” personal information under applicable law, we will provide the required notices and opt-out mechanisms.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Watches of Charlotte is based in the United States. If you access our website or communicate with us from outside the United States, your information may be transferred to, stored, or processed in the United States.
By using our website or providing information to us, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date above. Continued use of our website after an update means you accept the revised Privacy Policy.
For questions about this Privacy Policy or to submit a privacy request, please contact us:
Watches of Charlotte
Email: info@watchesofcharlotte.com
Phone: 704-877-9192
Address: 6135 Park South Drive Ste 510, Charlotte, NC 28210
Website: www.watchesofcharlotte.com
